Tuesday, February 08, 2005
How to Do Everything: Tricks of the Trade
The Morning News is a terrific online magazine. Half blog, half newspaper. They've been around since 1999, a regular epoch in web-years.
One of their recent features "Tricks of the Trade" offered tips from different professions about small, yet important aspects of their job. Some of the workers included a Forester, a Paramedic, a Cardboard Box Flatener, and a Massage Therapist. Around twenty-five in all. Two of my favorites:
Desktop Support
When desktop support technicians resolve a ticket, they are usually required to document the cause and solution to the problem. Supervisors see these records, so you have to be professional, but can usually get away with using the acronym “PEBKAC” in situations where the user caused the initial problem. PEBKAC stands for “Problem Exists Between Keyboard and Chair.”
Also, visit eHow: Clear Instructions on How to Do (Just About) Everything. Subjects include Automotive, Careers, Relationships, Health, and Travel.
Finally, another terrific site is How Stuff Works.com. Today's frontpage had How Stem Cells Work, How Hearing Works, and the very timely How Lightsabres Work.
posted by Anonymous at 7:57 PM